Slack or torn mesh
The mesh pulls out of the spline, billows in the wind or tore at the bottom — the classic. Re-meshed in your frame, fibreglass or reinforced.

Patio door screens
Mesh, rollers, track, hardware: your screen door repaired at home in Charlemagne, usually in a single visit.
Three questions are enough to start. The official measurement is taken on site.
It is the most used screen in the house — opened and closed thousands of times a season. Four failures come up constantly, and all four are repaired on site.
The mesh pulls out of the spline, billows in the wind or tore at the bottom — the classic. Re-meshed in your frame, fibreglass or reinforced.
The door drags, jumps the track or scrapes. We replace the rollers and adjust the height — the most requested repair.
Sand, pet hair and debris jam the rolling. Cleaning, lubrication, light track straightening when needed.
The door no longer locks or the handle hangs loose. Hardware replaced, latch adjusted.
In Charlemagne, the patio door is almost always an addition, never an original feature. The post-war houses and those of the 1950s through the 1970s that make up most of the stock were built with an ordinary back door and a stair; the sliding door came later, cut into an existing wall during a renovation. Since no building land is left in this tiny city, renovation is in fact how the housing stock evolves, and each of these after-the-fact openings has its own story. The consequence fits in one sentence: the dimensions of a patio door here cannot be guessed, because the framing was adapted to the door and not the other way round.
The second particularity comes from the duplexes and small multiplexes, numerous on these narrow lots. There, the sliding door does not open onto a garden deck but onto an upper-floor balcony, sometimes a landing only a few paces across, and that is where everything happens: it is the only flat surface within reach of the panel. Yards in Charlemagne are too tight to offer better. Then there is the rental question: in a building, the door is opened and closed by successive occupants who do not all have the same touch, and the screen panel absorbs that turnover far more than the door of a single-family house does.
The fault easiest to misdiagnose on a door cut in after the fact comes from the opening itself. When a sliding door has been fitted into a cut wall, the frame is sometimes not perfectly plumb — a few millimetres are enough. The screen panel then starts binding at one end of its travel and rolling freely at the other, which is instinctively blamed on the rollers when the geometry is at fault. The answer is not to replace the part but to set the two rollers at different heights so as to take up the out-of-plumb: the panel recovers an even run across the whole width. The rest of the faults belong to the trade: tired springs letting the panel drag, a plastic latch broken on a door closed with a sharp shove, a light frame opened at the corner after being forced. On an upper balcony, one more form of wear appears that garden doors never see: with no eave to shelter it, the panel takes rain and sun head-on all year.
Three constraints, all tied to the tightness of the place. The first is the work surface: a door panel is rescreened flat, and a landing a few paces across is not one — the work then falls back inside the dwelling, which is something to plan rather than discover. The second is measurement: with nothing being a common size in an opening cut after the fact, everything is taken on site, in the existing tracks. The third belongs to rental housing: when the building owner calls, each dwelling concerned has to be accessible on the same day, otherwise half the work is left undone and the trip has to be repeated.
A balcony panel lives in the open: no tree to filter the sun, no neighbouring building close enough to break the wind above the first floor, and nothing overhead to stop the rain. Standard fibreglass ages quickly there and ends up bellying at the centre; aluminium mesh holds its tension and takes that constant exposure better. The reasoning counts double in a rental building, where the panel is handled by successive occupants: what matters then is not the fineness of the mesh but its resistance to handling. On a small single-family house whose door opens onto a yard sheltered between two neighbouring walls, by contrast, standard fibreglass does perfectly well — and if a dog goes through the door every day, pet-resistant mesh settles it, whatever the exposure.

A patio door opens and closes more often than every window in the house combined — and it is the one the dog noses open and the cat climbs. Standard fibreglass mesh suits a lightly used door; for the others, we fit reinforced mesh, about seven times stronger, or pet-resistant mesh built for claws.
The extra cost is measured in tens of dollars; the yearly replacement it prevents, in hundreds. We carry both types in the vehicle — the decision can happen on the spot, with the door off its track in front of you.
Ten kinds of damage, one answer
If your screen looks like any of these, it can be repaired. Tap one to request a quote for that exact damage. We rarely replace a whole frame — in most cases only the mesh needs redoing.
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FrameThis job was not in Charlemagne — it shows our method, the same everywhere: door off its track, new rollers, new mesh, frame squared up.
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4« Ludovic replaced my screen in record time. Professional, and with a great sense of humour. I recommend his services — don’t hesitate to contact him, he’ll come to your home and do beautiful work. »
« Excellent service. Clear explanations of the work to be done. I really appreciated his dedication: despite the rain he insisted on finishing the job, soaked through and still smiling. The work was very well done. »
« Great service! He was at my neighbour’s and agreed to fix my back screen even though we had no appointment. Very successful repair, and inexpensive! »
Straight answers
Yes. A panel is built to the actual dimensions of the door's tracks, whatever they are; a common size only makes things faster, it is never required. The one condition is to measure on site rather than from a stated dimension, because an opening cut after the fact almost never matches what a catalogue expects.
Not necessarily. That behaviour often gives away a frame that is not perfectly plumb, which happens when the door was fitted into a cut wall. The two rollers are then set at different heights to take up the difference, and the run evens out. If the rollers are worn as well, they are replaced along the way — but they were not always the cause of the problem.
Rarely. The panel comes out of its tracks and is worked flat on the balcony when there is room, or inside the dwelling if there is not. Either way it does not leave the floor it belongs to. Just tell us which side the door is on and how much room is available: that is what decides how we set up.
Yes, at your home. We remove the screen door, replace the mesh or rollers on site, clean and lubricate the track, then reinstall it — usually in a single visit to Charlemagne.
Almost always the rollers: they wear out before the mesh and push the door off its track. We replace them and clean the track in the same intervention — forcing a derailing door eventually bends the frame, a costlier repair.
Rollers and hardware: from $30. A complete custom-built screen door: from $500, depending on format. The mesh alone on a door is priced on quote, from its dimensions. An exact quote is free.
One year on fabrication and installation — mesh, fitted rollers, built frames. Damage caused afterwards, by a pet or an impact, is not covered; for a dog, pet-resistant mesh is the real answer.
Pet-resistant mesh: about seven times stronger than standard fibreglass. On a patio door used daily, it is the difference between replacing the mesh yearly and being done with it for seasons.
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